Terms of service

Last Updated: June 15, 2026

Overview

This website is operated by Shop CBD Direct. Throughout the site, the terms “we,” “us,” and “our” refer to Shop CBD Direct. Shop CBD Direct offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

Any new features, products, collections, or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website or services.

You agree not to use, purchase, possess, ship, or resell our products in violation of any applicable federal, state, or local laws, rules, or regulations. This includes laws related to hemp, CBD, cannabinoids, age restrictions, product possession, product use, shipping, and resale.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our services.

Section 2 — Hemp, CBD, and Product Compliance

Shop CBD Direct offers hemp-derived products, including CBD products, where permitted by applicable law. Products containing intoxicating cannabinoids, marijuana, or controlled substances are not sold or shipped where prohibited by law.

Our products are intended for use only by adults of legal age. By purchasing from our website, you confirm that you are legally permitted to purchase and receive the products in your jurisdiction.

Products offered on this website are not intended to produce intoxication or be used for recreational drug purposes.

Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for general informational purposes only and should not be considered medical advice, legal advice, or a substitute for consultation with a qualified professional.

You should consult with a physician or qualified healthcare provider before using any hemp, CBD, cannabinoid, topical, ingestible, or wellness product, especially if you are pregnant, nursing, taking medication, have a medical condition, or have concerns about possible interactions.

You are solely responsible for knowing and complying with the laws of your state, municipality, or jurisdiction before purchasing, possessing, or using any product purchased from Shop CBD Direct.

We reserve the right to refuse, cancel, or limit any order if we believe the order may violate applicable laws, regulations, shipping restrictions, payment processor rules, platform policies, or our internal compliance standards.

Section 3 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks, as well as changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, service, product listings, product descriptions, images, branding, or access to the service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 4 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on this website is at your own risk.

This website may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website.

You agree that it is your responsibility to monitor changes to our website.

Section 5 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the website, service, product availability, product descriptions, collections, pricing, promotions, or any part of the website without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

Section 6 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors, images, packaging, ingredients, sizes, and descriptions of our products that appear on the website. We cannot guarantee that your device or monitor’s display of any color, image, or product detail will be accurate.

Product packaging, labels, ingredients, cannabinoid content, lab results, and availability may vary by manufacturer, batch, or supplier. We do not guarantee that all product information will remain unchanged at all times.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Section 7 — Product Use and Safety

You agree to use all products purchased from Shop CBD Direct responsibly and only as directed by the product label, manufacturer instructions, or applicable guidance.

Products may affect individuals differently. Shop CBD Direct is not responsible for misuse, overuse, allergic reactions, adverse reactions, interactions with medications, failed drug tests, or any other outcome resulting from your purchase, possession, or use of any product.

Do not use any product if you are allergic to any listed ingredient. Discontinue use and consult a qualified healthcare provider if irritation, discomfort, or an adverse reaction occurs.

Products should be kept out of reach of children and pets unless specifically labeled and intended for pet use.

Section 8 — Certificates of Analysis and Third-Party Testing

Where available, Shop CBD Direct may provide or reference third-party lab results, Certificates of Analysis, or manufacturer-provided product documentation.

Lab results and Certificates of Analysis are provided for informational purposes only and may vary by batch, manufacturer, product type, or testing date.

We rely on manufacturers, brands, suppliers, and third-party testing providers for certain product information. While we strive to provide accurate and helpful information, we do not independently verify every claim, test result, or product document provided by third parties.

Section 9 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, or per order. These restrictions may include orders placed by or under the same customer account, same credit card, same billing address, same shipping address, or orders that appear to be placed by dealers, resellers, or distributors.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, shipping address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address, billing address, shipping address, payment information, and contact details, so we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

Section 10 — Shipping, Delivery, and Restricted Locations

Shop CBD Direct currently sells and ships within the United States only. We do not currently accept or fulfill international orders.

Orders placed for delivery outside of the United States may be refused, canceled, or refunded at our discretion.

Shipping times, delivery estimates, and carrier services are not guaranteed and may vary based on location, weather, carrier delays, holidays, product availability, order volume, payment review, or compliance review.

We reserve the right to restrict, refuse, cancel, or delay shipments to any location where we believe a product may be prohibited, restricted, or otherwise not permitted.

You are responsible for providing a correct and deliverable shipping address. Shop CBD Direct is not responsible for orders delayed, returned, lost, or misdelivered due to incorrect or incomplete shipping information provided by the customer.

Risk of loss may pass to you once the order is transferred to the shipping carrier, subject to applicable law and our shipping policies.

Section 11 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also offer new services, features, tools, or resources through the website in the future. Such new features and services shall also be subject to these Terms of Service.

Section 12 — Third-Party Links

Certain content, products, and services available through our website may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites.

We do not warrant and will not have any liability or responsibility for third-party materials, websites, products, services, or resources.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any transactions made in connection with third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 13 — User Comments, Feedback, Reviews, and Submissions

If you send us submissions, reviews, ideas, suggestions, proposals, plans, photos, testimonials, feedback, or other materials, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium.

We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, false, inappropriate, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, obscene, misleading, false, or harmful material, or contain any computer virus or malware that could affect the operation of the website or service.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Section 14 — Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

Section 15 — Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, product availability, ingredients, product images, cannabinoid content, lab results, or other product information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website or service is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information on the website or service, including pricing information, except as required by law.

No specified update or refresh date applied on the website should be taken to indicate that all information on the website has been modified or updated.

Section 16 — Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website, service, or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any federal, state, or local laws, rules, regulations, or ordinances;
(d) to violate laws related to hemp, CBD, cannabinoids, cannabis, controlled substances, age restrictions, shipping, resale, or product possession;
(e) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(f) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(g) to submit false or misleading information;
(h) to upload or transmit viruses, malware, or any other harmful code;
(i) to collect or track the personal information of others;
(j) to spam, phish, pharm, pretext, spider, crawl, scrape, or use automated means to access the website;
(k) for any obscene, immoral, or harmful purpose;
(l) to interfere with or circumvent the security features of the website, service, or any related website;
(m) to purchase products for unauthorized resale, diversion, or shipment to restricted jurisdictions; or
(n) to make false medical, health, disease, or treatment claims regarding any product sold on this website.

We reserve the right to terminate your use of the website or service for violating any prohibited use.

Section 17 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our website or service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from use of the website or service will be accurate or reliable.

You agree that from time to time we may remove the website or service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the website, service, or products is at your sole risk.

The website, service, and all products and services delivered to you through the website are provided “as is” and “as available,” except as expressly stated by us, without any representation, warranties, or conditions of any kind, either express or implied.

This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Shop CBD Direct, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, adverse product reactions, product misuse, delayed shipments, unavailable products, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

This limitation applies to claims arising from your use of the website, service, or any product purchased through the website, including any errors or omissions in content, product information, or product availability.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Shop CBD Direct and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers, service providers, licensors, subcontractors, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

(a) your breach of these Terms of Service;
(b) your violation of any law, rule, or regulation;
(c) your violation of the rights of a third party;
(d) your misuse of the website, service, or products;
(e) your purchase, possession, resale, shipment, or use of products in violation of applicable law; or
(f) any false or misleading information you provide to us.

Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our website, services, account features, or any part thereof.

Section 21 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this website or in respect to the service, constitute the entire agreement and understanding between you and us and govern your use of the website and service.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 22 — Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Michigan and the applicable laws of the United States, without regard to conflict of law principles.

Section 23 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 24 — Contact Information

Questions about these Terms of Service should be sent to us at:

Shop CBD Direct
1100 Owendale Drive, Suite D
Troy, MI 48083
United States

Email: help@shopcbddirect.com
Phone: (248) 817-5823